Accord Mauricie is a community organization recognized for being able to provide quality services to a clientele struggling with behaviours related to domestic violence, or likely to become so. Flexible and contemporary, the organization is a committed member to its community and an involved partner. Conscious of the stigmas and prejudices faced by people who use its services, Accord Mauricie considers it essential to welcome and serve them with consideration, respect and with the most inclusive approach possible. In so doing, it advocates empowerment and awareness as accessories to the potential for change of each individual it accompanies.

Accord Mauricie favours group interventions in its services. Years of experience have shown the numerous positive effects and the research has revealed similar results. Some examples include: the possibility of sharing a common experience, the experience of mutual aid, of solidarity and the learning of new behaviours.

The group process serves as a springboard: when several people find themselves on the same path and are concerned by the same problem, each one is carried along by the strength of the group. There is also a greater chance of experiencing a deeper and more lasting change. It is important to remember that violence is not only an individual problem, but also a social one: the best thing is therefore to work on it together.

Our services are based on a pro-feminist reading of the issue with objectives such as building egalitarian relationships and ending violence against women. Working to build an egalitarian and violence-free society is a long-term struggle. Pioneers have worked hard before us to pave the way and it is with heartfelt emotion that we seek to contribute to this cause.

On the other hand, one of the main points of the approach is accountability. Although it is not a process in itself, it guides all our interventions. We consider each person to be responsible for his choices and actions. Our role is to help people become aware of this and to accompany them towards change.

Being responsible for the problem also means being responsible for the solution.

Other processes include education, a cognitive-behavioural approach, a motivational approach and role-playing games, inspired by psychodrama.